Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your information.

Introduction

At Cell Health Clinic LLC (hereafter referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our clinic or website, engage with our services, or contact us.

By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

  • Personal Information: Your name, age, gender, nationality, contact information (address, email, phone number).
  • Health Information: Details about your medical history, diagnoses, treatments, medications, allergies, and other health-related data.
  • Payment Information: Billing information such as your credit card number, bank details, and other financial data for processing payments.
  • Technical Data: Information about how you use our website, including your IP address, browser type, device type, and browsing patterns.

How We Use Your Information

  • Healthcare Services: To provide medical treatment, care plans, and other related services.
  • Patient Records: To maintain accurate and up-to-date records for future consultations and follow-ups.
  • Communication: To contact you regarding appointments, updates, and relevant healthcare information.
  • Billing & Payments: To process payments for treatments or services provided.
  • Legal Compliance: To comply with any applicable laws or regulations in the UAE, such as data retention or disclosure requirements.

Sharing Your Information

We may share your information in the following circumstances:

  • With Your Consent: When you have provided explicit consent for us to share your information with third parties, such as specialists or labs.
  • Healthcare Providers: To other healthcare professionals involved in your care, such as specialists, hospitals, or laboratories.
  • Service Providers: With third-party companies that provide us with services such as billing, data storage, or technical support. We ensure these providers are compliant with data protection laws.
  • Legal Obligations: When required by law, such as in response to a subpoena or other legal processes in the UAE.

Data Security

We take reasonable steps to ensure that your personal and health information is protected from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security measures, including:

  • Encryption: Data is encrypted where applicable, both in transit and at rest.
  • Access Control: Only authorized staff have access to your personal data, and they are required to maintain confidentiality.
  • Regular Audits: We perform regular audits of our data security measures to ensure they are effective and up-to-date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

  • Email: cellhealthcluncllcdubai@gmail.com
  • Address: Cell Health Clinic LLC, Oud Mehta, Dubai, UAE
  • Phone: +971 4 346 6761